Omilia Training Resources

Omilia Training Resources

Omilia is an AI-powered conversational platform that enhances customer interactions by providing natural, human-like dialogue capabilities. It uses advanced speech recognition and natural language understanding to seamlessly guide users through complex processes, reducing the need for human intervention. Omilia helps organizations deliver personalized, efficient customer service while improving satisfaction and operational efficiency.

Responsible Julia Lewis
Last Update 10/09/2024
Members 3
  • Omillia Solution Overview
    • Omilia Solution Delivery Overview
  • Delivery Process & Best Practises
    • Project Delivery Methodology
    • QA Methodology for Delivery Process
    • Best Practices
  • Omilia AIO Documentation
    • Omilia AIO Documentation
  • Voice Biometrics
    • VDS Agent Training For LibertyBank
    • Liberty UAT Training Deck
    • Liberty Agent/Train the Trainer
  • Omilia - CIP for Johnstons Control
    • Session One