Genesys Cloud - Agent Training
| Responsible | Administrator |
|---|---|
| Last Update | 08/09/2024 |
| Members | 7 |
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Genesys Cloud
Basic
Managerial
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Additional Learning
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Agents the Basic Part 1
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Agents the Basic Part 2
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Agent the Basics Part 3
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Agents the Basic Part 4
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Agents Directories Tab
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Agent Assistance
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Agent Answering Call
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Script
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Agent Mute or Hold
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Secure Pause
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Transfer Call
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Email and Chat
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After call work
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Finishing Day
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Performance Tab
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Super Dash Board
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