Genesys Engage

Genesys Engage

Genesys Cloud is a comprehensive contact center solution that streamlines customer service operations by integrating communication channels into a single platform. It offers tools for managing voice, chat, email, and social interactions, allowing businesses to provide a seamless and personalized customer experience. With its scalable, cloud-based architecture, Genesys Cloud enables organizations to enhance efficiency, improve customer satisfaction, and adapt quickly to changing business needs.

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Responsable Administrator
Dernière mise à jour 2024-05-17
Temps d'achèvement 4 heures 35 minutes
Membres 8
Intermédiaire Genesys Engage Technical Architect
  • Tutorials
    • Service API
  • Genesys Engage Cloud
    • Genesys Engage cloud Basics
    • Genesys Engage Cloud Customer Care Support Guide