Genesys Cloud - Connex Access
In this presentation, the presenter is explaining a new front login page for accessing Genesis Cloud labs in the backend. The login page queries a database based on Connex IDs with specific roles. To gain access, users need to email the support distribution list, request access to the lab environment, and provide a mirror ID.
Presenter will describe the website interface, where users can select their organization and see who's logged in, their status, and last login time. The system aims to simplify access, avoid sharing credentials, and streamline the process for pairing accounts with customer organizations.
The discussion includes examples of different organizations and regions.